Founded in 1999, Ray White Austar Realty has grown from a single office into one of West Auckland’s leading real estate businesses. Since expanding to a multi-office operation in 2009, we have proudly served our local communities from four strategically located offices in New Lynn, Green Bay, Titirangi and Central West (Te Atatū South).
Today, our team of almost 60 licensed salespeople is supported by an experienced operations, marketing and administration team, all working towards a shared vision: to be recognised as the most trusted and professional real estate group by our members and our local community.
Joining the Ray White network in 2018 marked an exciting new chapter for Austar. It combined our strong local reputation with the strength of Australasia’s largest real estate group, giving our clients access to industry-leading technology, innovative marketing, extensive buyer networks and the resources of one of New Zealand’s most recognised property brands, while maintaining the personalised service and local expertise that have always defined Austar.
Relationships have always been at the heart of our business. Through decades of helping West Auckland families buy and sell property, we have built an extensive database of buyers, sellers and past clients, creating a powerful network that continues to generate opportunities for our vendors and salespeople alike.
What truly sets Austar apart is our people. Our team reflects the diverse communities we proudly serve, with salespeople from a wide range of cultural backgrounds who understand the importance of building genuine relationships founded on trust, respect and local knowledge. We foster a collaborative culture where our people support one another, celebrate each other’s success and work together to deliver exceptional outcomes for every client.
Our culture is guided by five core values that underpin every decision we make: Respect, Integrity, Empathy, Courageous Honesty, and Commitment to Common Outcome. These values shape the way we communicate, negotiate, support one another and represent our clients throughout every stage of their property journey.
Our commitment to exceptional customer service is reflected in our independently measured customer satisfaction results. With a Net Promoter Score (NPS) of 76, 83% of our clients rating themselves as Promoters, we are proud to consistently deliver an experience that earns the trust, confidence and recommendation of those we work with.
Whether helping first-home buyers, growing families, seasoned investors or developers, our focus remains the same: providing honest advice, outstanding service and results that exceed expectations.
At Ray White Austar Realty, we are proud of where we’ve come from, excited about where we’re heading, and honoured to continue helping West Auckland move forward.